To rent a car, simply visit our website or social media app, browse through available vehicles, select your preferred car, choose your rental dates, and complete the booking process with your payment details.
You will need a valid driver’s license, a credit card or debit card for payment, and proof of identity (such as a passport or emirates ID/GCC ID).
The minimum age is typically 21 years old, though this may vary depending on the country or specific car type.
Yes, we’re accepting all types of cards.
Basic insurance is often included in the rental price, but you may also be offered additional coverage at the time of booking. Please review the details before confirming your rental.
You can modify or cancel your booking directly by contacting customer support. Cancellation policies vary, so please review them before finalizing your reservation.
You can extend your rental period by contacting us at least 24 hours before your scheduled return day. Before your scheduled return time, our team will contact you, and at that time, you can request an extension.
We strive for full transparency, and any potential fees (like additional mileage, insurance, Salik, fine plus acknowledged fees or extra drivers) will be clearly listed at the time of booking. Always review the rental agreement for a breakdown of all charges.
Most rental services require payment by credit or debit card for the deposit. Cash payments are generally accepted for rental and additional charges.
Rental cars can be picked up at designated locations, such as airports, city centers, or rental offices. The exact pickup location will depend on your needs; conditions apply.
Yes, we offer one-way rentals, allowing you to pick up the car at one location and return it at another for an additional fee.
Late returns are subject to additional charges. If the return is more than 2 hours late, it will be considered as an extra day's rental fee.
If you encounter an issue with the car or are involved in an accident, please immediately contact the customer service team . We’ll provide guidance on how to proceed, which may include arranging for roadside assistance or a replacement vehicle.
Rental cars come with limited mileage, such as 250 miles daily or total mileage, depending on the rental period. For weekly or monthly rentals, the mileage limits may differ. Please review the terms during booking, as the restrictions vary based on how many days you need the car.
We do not allow our car services out of UAE.
Additional drivers can be added for an extra fee. All drivers must meet the minimum age requirement and have a valid driver’s license.
Yes, many vehicles come with the option to add a baby seat, GPS, or other accessories for an additional charge. These can be selected during the booking process.
You can reach our customer support team through our website’s live chat, email, social media apps or by calling our support number.
Yes, our rental services offer 24/7 roadside assistance in case of emergencies such as breakdowns, flat tires, or lockouts.
If you lose the keys to the rental vehicle, please contact customer support immediately. A replacement key will be provided, and additional fees may apply.
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